Submitted by Lori (not verified) on Thu, 07/24/2008 - 5:35pm.
I just got off the phone with vonage to cancel my service and since I didn't call before the 30 day period, they want to charge me $114.19 just to get it canceled. And i can't get my money back from the service I didn't even use.They took money out off my account without notifying me first for the second time. I wasn't told that money would be taken from my account to pay the vonage bill. I'm just so frustrated that i can't even think straight.
I just got off the phone with vonage to cancel my service and since I didn't call before the 30 day period, they want to charge me $114.19 just to get it canceled. And i can't get my money back from the service I didn't even use.They took money out off my account without notifying me first for the second time. I wasn't told that money would be taken from my account to pay the vonage bill. I'm just so frustrated that i can't even think straight.