Submitted by Anonymous (not verified) on Wed, 10/29/2008 - 11:03am.
LIKE MANY, I TOO HAVE BEEN TRYING TO CANCEL THIS SERVICE SINCE MARCH OF 2008. I WAS JUST A FEW DAYS PAST THE 30 DAY TRIAL PERIOD SO NOW I AM TRAPPED!! THE EQUIPMENT THEY SENT ME IS USED TO BEGIN WITH AND NOT IN THE BEST LOOKING SHAPE. I NEVER EVEN HOOKED IT UP.
VONAGE HAS NOW DRAINED MY BANK ACCT. AND CAUSED AN ALMOST $200.00 FEE FROM MY BANK OF WHICH THEY CANNOT TAKE OFF UNLESS VONAGE REVERSES THEIR FEE, LIKE THATS GONNA HAPPEN!!
DURING ONE OF THESE FUN COVERSATIONS WITH A FAST TALKING ALMOST UNDERSTANDABLE PERSON, I REQUESTED A COPY OF THE TAPE THAT THEY KEPT REFERRING TO FROM BACK IN MARCH THAT I SUPPOSEDLY AGREED TO KEEP THE SERVICE, AND I WAS LAUGHED AT AND TOLD THAT THEY WILL NOT SEND MY THE RECORDING. HUM, WHAT ARE THEY HIDING? OR DID THEY EVEN RECORD IN THE FIRST PLACE?
WHAT ARE OUR OPTIONS? HAS ANYONE TURNED THEM INTO THE BETTER BUSNESS BUREAU?
LIKE MANY, I TOO HAVE BEEN TRYING TO CANCEL THIS SERVICE SINCE MARCH OF 2008. I WAS JUST A FEW DAYS PAST THE 30 DAY TRIAL PERIOD SO NOW I AM TRAPPED!! THE EQUIPMENT THEY SENT ME IS USED TO BEGIN WITH AND NOT IN THE BEST LOOKING SHAPE. I NEVER EVEN HOOKED IT UP.
VONAGE HAS NOW DRAINED MY BANK ACCT. AND CAUSED AN ALMOST $200.00 FEE FROM MY BANK OF WHICH THEY CANNOT TAKE OFF UNLESS VONAGE REVERSES THEIR FEE, LIKE THATS GONNA HAPPEN!!
DURING ONE OF THESE FUN COVERSATIONS WITH A FAST TALKING ALMOST UNDERSTANDABLE PERSON, I REQUESTED A COPY OF THE TAPE THAT THEY KEPT REFERRING TO FROM BACK IN MARCH THAT I SUPPOSEDLY AGREED TO KEEP THE SERVICE, AND I WAS LAUGHED AT AND TOLD THAT THEY WILL NOT SEND MY THE RECORDING. HUM, WHAT ARE THEY HIDING? OR DID THEY EVEN RECORD IN THE FIRST PLACE?
WHAT ARE OUR OPTIONS? HAS ANYONE TURNED THEM INTO THE BETTER BUSNESS BUREAU?
THEY ARE STEALING MY MONEY AND I WANT IT BACK!!!