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Vonage is the worst company in regards to customer service and quality. I had the service for about 2 months and it was horrible. Constant loss of service, dropped calls, poor quality. I could not make calls and the phone would ring, and when I answered there would be no one on the other end. At times I could hear the person that called me speaking but they could not hear me. If there were an emergency we would have died because we would never be able to place a call to 911. I lost service daily and cancelled my service,They then charged me $44 to cancel their poor excuse for a phone service, sent me to collections when I refused to pay a disconnect fee, and did not work with me. Under no circumstances should you consider Vonage as phone provider.