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I AGREE WITH EVERY NEGATIVE COMMENT MADE ABOUT VONAGE. I TRIED TO CANCEL SERVICE BECAUSE I MOVED ACROSS COUNTRY TO LIVE WITH MY SON AND HIS WIFE. THEY HAVE PHONE SERVICE BUT NOT WITH VONAGE; THANK GOD. MY HEALTH PROBLEMS INSTIGATED MY MOVE AND I EXPLAINED ALL THIS IN AN E MAIL SINCE CUSTOMER SERVICE DOSEN'T WORK AND WHEN I ASKED TO SPEAK TO A SUPERVISOR HE WAS TOO BUSY, NO WONDER. THEY NEVER ANSWERED MY E MAIL BUT ONLY SENT BACK WHAT SEEMED TO BE A FORM LETTER THANKING ME FOR WITH VONAGE. I'M GOING TO CALL NOW AND AGREE TO PAY THE RIDICULOUS SUM OF $250+