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I could not use there service so I had someone else take over my contract. We did the three way call thing and all and everything got switched but my credit card. So for three years they took money out of my account. I tryed calling Vonage they would not do anything about, I called the lady that took over my accout and she never called me back. I finally got it cancelled yesterday, but who is going to give me back all this money that I payed out on a bill that was not mine. Vonage would not put a stop to it they said I had to contact the other lady and yet kept taking money out of my account knowing that it was not her credit card.